Responsible for content according to Section 10 Paragraph 3 of the German Interstate Agreement on Media Services (MDStV):
Witra Logistics GmbH & Co KG (Address as above)

Disclaimer

Liability for contents

The contents of our pages were created with the greatest care. However, we do not assume any liability for the correctness, completeness and relevance of the content.

As a service provider we are responsible according to Section 7 paragraph 1 of the German Telemedia Act (TMG) for our own content on these pages under general law. According to Sections 8 to 10 of the TMG, however, we are not obliged as a service provider to monitor any information transmitted or stored by third-parties or to investigate circumstances that may indicate illegal activity. Any obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this respect is only possible from the moment we are informed of a specific violation of the law. As soon as we become aware of any such infringement, we will remove the content immediately.

Privacy Policy

The protection of your data is our top priority. We would therefore like to take this opportunity to explain to you in detail how we process your personal data.

This Privacy Policy applies to any and all personal information that you provide to us online, through social media, email, telephone, mail or otherwise.

Please read on to find out who we are, how and why we collect and process your personal data.

Witra – Who we are

Witra is Witra Logistics GmbH & Co. KG, Laubenhof 25 in 45326 Essen.
E-Mail Adresse: This email address is being protected from spambots. You need JavaScript enabled to view it.

Data protection officer

Our data protection officer is Mr Stefan Eberz.

Witra Logistics GmbH & Co. KG, Laubenhof 25 in 45326 Essen

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Legal basis for the processing of personal data

We only process your personal data to the extent permitted by data protection regulations.

Performance of contractual obligations

We process your personal data in order to fulfil the contract concluded with you, e.g. to provide the services/repairs you have requested and to ship your goods (Article 6.1.b of the General Data Protection Regulation (GDPR)).

Consent

We process your data insofar as you have given your consent to receive advertising emails (Article 6.1.a of the General Data Protection Regulation (GDPR)).

Legitimate interests

We may process your personal data in order to pursue our legitimate interests in the management of our company, except where such interests are overridden by your interests or fundamental rights and freedoms (Article 6.1.f of the GDPR). For example:

• To promote and market our services
• To fulfil our obligations to our customers, employees, shareholders and other stakeholders

Legal obligations

We process your data if processing is necessary for compliance with a legal obligation to which we are subject (Article 6.1.c of the GDPR).

Collection of personal data

We collect and process personal data necessary for the execution and processing of an order by you in our repair shop. This includes in particular:

• Your name, delivery address, billing address, email address and contact telephone number
• Your payment information (debit or credit card details), where required

If you do not provide this personal information, we will not be able to provide the goods or services you have requested.

If you use the contact form or send an email to our contact address and enter your (contact) data, only your name and email address are required. Any other information is provided on a voluntary basis.

We do not collect personal data when our website is used exclusively to gather information (i.e. if you do not log on to the website, register or otherwise provide us with your personal information), with the exception of data transmitted by your browser to enable you to visit the website. Further information on the use of cookies can be found below in the "Use of cookies" section.

How we process your data

We process your data in particular:

• to provide after-sales service
• to provide repair & reproof services

Repair orders

As protecting your data is our top priority, we minimise the processing of your personal data wherever possible.

Your personal data will only be transferred to third parties if this is necessary for the purpose of contract processing or billing, or if you have given your prior consent.

Who we send your data to

We may transfer your data to third parties if this is necessary to fulfil our contractual obligations towards you (e.g. to our transport service provider in order to deliver your order). In order to process your order, we pass on certain personal data such as email address and telephone number so that our transport service provider can deliver your goods and offer you more suitable shipping options.

We will receive your personal data from a dealer authorised by Barbour Europe Ltd. (Ulmenstr. 134, 40476 Düsseldorf / hereinafter referred to as “Barbour”) or from a Barbour store, if you have ordered goods or services from Barbour through the same authorised dealer. This may be the case, for example, if you have requested a repair or re-waxing of your item from an authorised Barbour dealer.

We endeavour to store all your personal data within the European Economic Area (EEA). However, this is not possible in all cases as some of our service providers are located outside the EEA. Should we need to send your personal data outside the EEA, we will ensure that this is done securely and in accordance with all legal requirements.

Data security

We store your personal data in our secure IT environment. We implement the latest technical measures to ensure data security, in particular to protect your personal data from the dangers of data transmission and to protect it from disclosure to third parties. These measures are always updated to ensure they comply with the current state of the art. Payment data is encrypted and processed by our external providers. We provide our Repair & Reproof Service exclusively on the basis of advance payment (you transfer the invoiced amount).

Please note that we cannot guarantee the security of your personal data until we receive your personal data (e.g. by email or post) and that any transmission of data is at your own risk. All personal data transmitted online via www.witra-logistics.de and www.repairandreproof.de is securely processed by us.

Storing your data

We will store your personal data securely for three years from the date of your last order, unless you request erasure of your personal data or account.

We will keep the personal data provided to us for three years as part of the Repair & Reproof Service (repair and waxing service of textiles). We do this so that we can correctly respond to your enquiries, offer similar products or repeat orders in response to your enquiry and provide you with outstanding customer service.

In all other cases, we will store your personal data for as long as is necessary for the purposes for which it was collected in accordance with this Privacy Policy. However, we may be required by law to retain certain data for a longer period of time. In such cases, we will ensure that your personal data is processed in accordance with this Privacy Policy for the entire period.

Your rights

You have the right at any time and free of charge to request information from us about the personal data we store about you, as well as about its origin, recipients or categories of recipients to whom this personal data is forwarded and the purpose of storage.

You also have the right to request that we rectify, erase or restrict the processing of your personal data at any time. You also have the right to data transfer. Furthermore, you have the right to complain to the responsible supervisory authority at any time.

You also have the right to object to the processing of your personal data by us at any time. If you have given us consent to the use of your personal data, you can revoke your consent at any time without providing a reason.

Wenn Sie uns eine Einwilligung zur Nutzung von personenbezogenen Daten erteilt haben, können Sie diese jederzeit ohne Angabe von Gründen widerrufen.

If you wish to assert your rights as outlined above, please contact Witra Logistics GmbH & Co. KG by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or in writing to Witra Logistics GmbH & Co. KG, Laubenhof 25 in 45326 Essen.

By using the contact form or sending an email to our contact address and entering your data and contact data, these data, which also includes personal data, are forwarded to us and stored. These data are not passed on by us without your consent. We only use these data exclusively for handling your inquiry. After sending the completed contact form, the feedback or the sent email, you can object to this use of data at any time without giving reasons and revoke your consent to the use of these data.

Confirming your identity

In order to protect the confidentiality of your data, we may ask you to confirm your identity before you submit a request under this Privacy Policy. If you have authorised a third party to act on your behalf, we will ask them to provide proof that you have authorised them to contact us on your behalf.

Cookies

Cookies do not store any sensitive or personal information such as your name and address – we use the information provided by cookies to perform certain functions. This includes, but is not limited to, showing you products specific to your region, enabling you to view videos, or connecting you to social networks. When you use our website, you agree that we may store cookies to remember your favourite settings and pages while your personal information remains protected.

There are three types of cookies:

• Technically necessary cookies
• Performance cookies
• Functional cookies

Some cookies are “third party” cookies. This means that other sites use them to collect information on our behalf. The information below provides a more detailed overview.

Technically necessary cookies

These are technically necessary and allow you to browse www.repairandreproof.de and use all of our website’s features. Basic functions, such as saving your location, rely on these technically necessary cookies.

Performance cookies

Performance cookies collect information about the way visitors use and navigate our website, such as which pages are most visited and whether visitors receive error messages. These cookies do not collect information that could be used to identify a visitor; we only use these performance cookies to improve the functionality and user experience of our website.

How to disable cookiesn

Most browsers are automatically set to accept cookies. If you wish to change your browser’s settings to disable cookies, you can follow the instructions on the IAB’s website. However, this may limit your ability to use some parts of our website.

Would you like to know more?

Please visit www.aboutcookies.org.

Amendments to our Privacy Policy

In response to the technical development of our range of services and the evolution of the legal framework, we will continue to update this Privacy Policy. Changes to this Privacy Policy will be published on our website. Please therefore regularly read the current version of the Privacy Policy at https://www.witra-logistics.de and https://www.repairandreproof.de. Subject to applicable law, any changes to the Privacy Policy will take effect as soon as the updated Privacy Policy is published. If we have already personal data about you and/or are required to do so by law, we will also notify you of any material changes to our Privacy Policy and ask for your consent should this be legally required.